CHRISTMAS SHIPPING GUIDE
To ensure you receive your order by 24 December, please review our Christmas delivery information below.Please note the delivery times below are based on information provided by our carriers and should only be used as a guide. We recommend placing orders well in advance of these dates to ensure you receive your order before Christmas.
Final deadlines to ensure parcel delivery before the 24th of December will vary by region. Check below for the dates according to your location.*
SELECT YOUR SHIPPING DESTINATION:
ACT | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | 3-4 Days | Wednesday 18th December |
METRO |
EXPRESS |
1-2 Days |
Thursday 19th December |
REGIONAL | STANDARD | 3-5 Days | Tuesday 17th December |
REGIONAL |
EXPRESS |
2-3 Days |
Thursday 19th December |
SELECTED STORE | IN-STORE PICKUP | N/A | N/A |
NSW | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | 3-4 Days | Wednesday 18th December |
METRO |
EXPRESS |
1-2 Days |
Thursday 19th December |
REGIONAL | STANDARD | 3-5 Days | Tuesday 17th December |
REGIONAL |
EXPRESS |
2-3 Days |
Wednesday 18th December |
SELECTED STORE | IN-STORE PICKUP | 1-2 days | Thursday 19th December |
NT | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | Up to 10 Days | Friday 13th December |
METRO |
EXPRESS |
2-3 Days |
Wednesday 18th December |
REGIONAL | STANDARD | 13-14 Days | Tuesday 3rd December |
REGIONAL |
EXPRESS |
Up to 12 Days |
Monday 9th December |
SELECTED STORE | IN-STORE PICKUP | N/A | N/A |
QLD | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | 3-4 Days | Wednesday 18th December |
METRO |
EXPRESS |
1-2 Days |
Thursday 19th December |
REGIONAL | STANDARD | 3-5 Days | Monday 16th December |
REGIONAL |
EXPRESS |
2-3 Days |
Wednesday 18th December |
SELECTED STORE | IN-STORE PICKUP | 1-2 days | Friday 20th December |
SA | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | 3-4 Days | Wednesday 18th December |
METRO |
EXPRESS |
1-2 Days |
Thursday 19th December |
REGIONAL | STANDARD | 3-5 Days | Tuesday 17th December |
REGIONAL |
EXPRESS |
2-3 Days |
Wednesday 18th December |
SELECTED STORE | IN-STORE PICKUP | N/A | N/A |
TAS | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | 3-4 Days | Wednesday 18th December |
METRO |
EXPRESS |
1-2 Days |
Thursday 19th December |
REGIONAL | STANDARD | 5-10 Days | Monday 2nd December |
REGIONAL |
EXPRESS |
2-3 Days |
Wednesday 18th December |
SELECTED STORE | IN-STORE PICKUP | N/A | N/A |
VIC | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | 3-4 Days | Thursday 19th December |
METRO |
EXPRESS |
1-2 Days |
Friday 20th December |
REGIONAL | STANDARD | 3-5 Days | Wednesday 18th December |
REGIONAL |
EXPRESS |
2-3 Days |
Thursday 19th December |
SELECTED STORE | IN-STORE PICKUP | 1-2 days | Friday 20th December |
WA | |||
---|---|---|---|
DELIVERY LOCATION | SHIPPING METHOD | DELIVERY TIME | ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS |
METRO | STANDARD | 3-4 Days | Monday 16th December |
METRO |
EXPRESS |
1-2 Days |
Wednesday 18th December |
REGIONAL | STANDARD | Up to 9 Days | Wednesday 11th December |
REGIONAL |
EXPRESS |
4-5 Days |
Friday 13th December |
SELECTED STORE | IN-STORE PICKUP | N/A | N/A |
Shipping & Delivery
Shipping Costs
Standard Shipping
Enjoy free standard shipping on all orders over $50 to valid addresses in Australia!*
For orders under $50 the shipping fee is $5.95.
Express Shipping
We offer express shipping for $9.95 to valid addresses in Australia*.
*Fragile, Bulky & Heavy Items
For fragile, bulky, or heavy items, the shipping price may differ.
Shipping & Delivery Times
Orders placed before 3:00pm AEST are usually dispatched on the same business day. You will receive a shipping confirmation email when your package leaves our warehouse.
We use Australia Post to ship the majority of our packages, so please check their postage and delivery calculator for estimated delivery times to your area. Please note we dispatch from Geelong 3214. Delivery may take longer to some rural areas, such as the Northern Territory and Western Australia, so please consider this when choosing your delivery option.
Orders will be processed during normal AEST business hours between Monday and Friday. All orders placed on weekends and public holidays will be processed on the next available business day. Shipment and delivery of orders is based on product availability, payment processing time and distribution centre processing time.
Where's My Package?
Tracking your package is easy!
Your tracking number is located in the shipping confirmation email you receive when your package leaves our warehouse, and all you have to do is enter this tracking number at https://auspost.com.au/parcels-mail/track.html#/track
Customs Import Duties and Taxes for New Zealand
Orders may be shipped from international distribution centers and may be subjected to customs import duties and/or taxes assessment. If assessed, all applicable import duties and taxes, and/or carrier-related fees are the responsibility of the recipient of the order. These additional charges will be presented upon delivery of the goods and not during checkout, the fee will be collected from the recipient by the shipping carrier at the time of delivery
Parcels containing goods above NZD $199 in value are subjected to customs import duties and/or taxes. Parcels containing goods of lesser value are not subject to any import duties and/or taxes.
As customs policies and import duties vary widely from country to country; you may wish to contact the local customs office for more information.
https://auspost.com.au/parcels-mail/track.html#/track
http://www.dhl.com.au/en/express/tracking.html
Terms & Conditions
For more information, please view our full terms & conditions.