Shipping & Delivery
Holiday Shipping Information
To ensure you receive your order before Saturday 24 December 2016, please review our Holiday Shipping Guide.
View Holiday Shipping Guide >
Enjoy free standard shipping on all orders over $50 to valid addresses in Australia!*
For orders under $50 the shipping fee is $5.95.
We offer express shipping for $9.95 to valid addresses in Australia*.
*Fragile, Bulky & Heavy Items
For fragile, bulky, or heavy items, the shipping price may differ. In these circumstances our customer service team will contact you prior to your order being dispatched, giving you the opportunity to confirm the delivery price.
Shipping & Delivery Times
Orders placed before 3:00pm AEST are usually dispatched within 1 business day. You will receive a shipping confirmation email when your package leaves our warehouse.
We use Australia Post to ship the majority of our packages, so please check their postage and delivery calculator for estimated delivery times to your area. Delivery may take longer to some rural areas, such as the Northern Territory, Outer and Northern Western Australia, so please consider this when choosing your delivery option.
Orders will be processed during normal AEST business hours between Monday and Friday. All orders placed on weekends and public holidays will be processed on the next available business day. Shipment and delivery of orders is based on product availability, payment processing time and distribution centre processing time.
Where's My Package?
Tracking your package is easy!
Your tracking number is located in the shipping confirmation email you receive when your package leaves our warehouse, and all you have to do is enter this tracking number at https://auspost.com.au/parcels-mail/track.html#/track
Terms & Conditions
For more information, please view our full terms & conditions.
RETURNS ARE ON US!*
We know that finding your perfect match can take a couple of tries, so for a limited time, we're offering free returns via Australia Post when you spend over $150!
*HOW IT WORKS: We will include a pre-paid Australia Post return label with all Australian orders over $150. It's that simple!