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  1. Home
  2. Shipping & Delivery

    CHRISTMAS SHIPPING GUIDE

    To ensure you receive your order by 24 December, please review our Christmas delivery information below.

    Please note the delivery times below are based on information provided by our carriers and should only be used as a guide. We recommend placing orders well in advance of these dates to ensure you receive your order before Christmas.

    Final deadlines to ensure parcel delivery before the 24th of December will vary by region. Check below for the dates according to your location.*


    SELECT YOUR SHIPPING DESTINATION:

    • ACT
    • NSW
    • NT
    • QLD
    • SA
    • TAS
    • VIC
    • WA
    ACT
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD 3-4 Days Wednesday 18th December

    METRO

    EXPRESS

    1-2 Days

    Thursday 19th December

    REGIONAL STANDARD 3-5 Days Tuesday 17th December

    REGIONAL

    EXPRESS

    2-3 Days

    Thursday 19th December

    SELECTED STORE IN-STORE PICKUP

    N/A

    N/A

    NSW
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD 3-4 Days Wednesday 18th December

    METRO

    EXPRESS

    1-2 Days

    Thursday 19th December

    REGIONAL STANDARD 3-5 Days Tuesday 17th December

    REGIONAL

    EXPRESS

    2-3 Days

    Wednesday 18th December

    SELECTED STORE IN-STORE PICKUP

    1-2 days

    Thursday 19th December

    NT
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD Up to 10 Days Friday 13th December

    METRO

    EXPRESS

    2-3 Days

    Wednesday 18th December

    REGIONAL STANDARD 13-14 Days Tuesday 3rd December

    REGIONAL

    EXPRESS

    Up to 12 Days

    Monday 9th December

    SELECTED STORE IN-STORE PICKUP

    N/A

    N/A

    QLD
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD 3-4 Days Wednesday 18th December

    METRO

    EXPRESS

    1-2 Days

    Thursday 19th December

    REGIONAL STANDARD 3-5 Days Monday 16th December

    REGIONAL

    EXPRESS

    2-3 Days

    Wednesday 18th December

    SELECTED STORE IN-STORE PICKUP

    1-2 days

    Friday 20th December

    SA
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD 3-4 Days Wednesday 18th December

    METRO

    EXPRESS

    1-2 Days

    Thursday 19th December

    REGIONAL STANDARD 3-5 Days Tuesday 17th December

    REGIONAL

    EXPRESS

    2-3 Days

    Wednesday 18th December

    SELECTED STORE IN-STORE PICKUP

    N/A

    N/A

    TAS
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD 3-4 Days Wednesday 18th December

    METRO

    EXPRESS

    1-2 Days

    Thursday 19th December

    REGIONAL STANDARD 5-10 Days Monday 2nd December

    REGIONAL

    EXPRESS

    2-3 Days

    Wednesday 18th December

    SELECTED STORE IN-STORE PICKUP

    N/A

    N/A

    VIC
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD 3-4 Days Thursday 19th December

    METRO

    EXPRESS

    1-2 Days

    Friday 20th December

    REGIONAL STANDARD 3-5 Days Wednesday 18th December

    REGIONAL

    EXPRESS

    2-3 Days

    Thursday 19th December

    SELECTED STORE IN-STORE PICKUP

    1-2 days

    Friday 20th December

    WA
    DELIVERY LOCATION SHIPPING METHOD DELIVERY TIME ORDER BY 3PM THIS DATE TO GET YOUR ORDER BY CHRISTMAS
    METRO STANDARD 3-4 Days Monday 16th December

    METRO

    EXPRESS

    1-2 Days

    Wednesday 18th December

    REGIONAL STANDARD Up to 9 Days Wednesday 11th December

    REGIONAL

    EXPRESS

    4-5 Days

    Friday 13th December

    SELECTED STORE IN-STORE PICKUP

    N/A

    N/A



    Shipping & Delivery

    Shipping Costs


    Standard Shipping

    Enjoy free standard shipping on all orders over $50 to valid addresses in Australia!*

    For orders under $50 the shipping fee is $5.95.


    Express Shipping

    We offer express shipping for $9.95 to valid addresses in Australia*.


    *Fragile, Bulky & Heavy Items

    For fragile, bulky, or heavy items, the shipping price may differ.


    Shipping & Delivery Times

    Orders placed before 3:00pm AEST are usually dispatched on the same business day. You will receive a shipping confirmation email when your package leaves our warehouse.

    We use Australia Post to ship the majority of our packages, so please check their postage and delivery calculator for estimated delivery times to your area. Please note we dispatch from Geelong 3214. Delivery may take longer to some rural areas, such as the Northern Territory and Western Australia, so please consider this when choosing your delivery option.

    Orders will be processed during normal AEST business hours between Monday and Friday. All orders placed on weekends and public holidays will be processed on the next available business day. Shipment and delivery of orders is based on product availability, payment processing time and distribution centre processing time.


    DELIVERY CALCULATOR

    Where's My Package?

    Tracking your package is easy!

    Your tracking number is located in the shipping confirmation email you receive when your package leaves our warehouse, and all you have to do is enter this tracking number at https://auspost.com.au/parcels-mail/track.html#/track


    TRACK MY PACKAGE

    Customs Import Duties and Taxes for New Zealand

    Orders may be shipped from international distribution centers and may be subjected to customs import duties and/or taxes assessment. If assessed, all applicable import duties and taxes, and/or carrier-related fees are the responsibility of the recipient of the order. These additional charges will be presented upon delivery of the goods and not during checkout, the fee will be collected from the recipient by the shipping carrier at the time of delivery Parcels containing goods above NZD $199 in value are subjected to customs import duties and/or taxes. Parcels containing goods of lesser value are not subject to any import duties and/or taxes. As customs policies and import duties vary widely from country to country; you may wish to contact the local customs office for more information.

    https://auspost.com.au/parcels-mail/track.html#/track
    http://www.dhl.com.au/en/express/tracking.html

    Terms & Conditions

    For more information, please view our full terms & conditions.



    RETURNS ARE ON US!*

    We know that finding your perfect fit can take a couple of tries, so for a limited time, we're offering free returns via Australia Post when you spend over $150!

    *HOW IT WORKS: We will include a pre-paid Australia Post return label with all Australian orders over $150. It's that simple!

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